Telehealth Mastery Foundation Activity -
Implementation of Telehealth into General Practice 


This education is a CPD Accredited Activity under the RACGP CPD Program.

Become familiar with the learning outcomes of the Telehealth Mastery Foundation Course and complete a predisposing questionnaire to test your knowledge. 

Become familiar with Australia’s health digital landscape and what it means for you and your practice now and in future. 

Learn the foundations of Telehealth including types of presentations, technologies and how to fit this in your practice.

In this module, you will learn everything you need to know about insurances and risk mitigation associated with Telehalth as well as revenue generating opportunities.

Gain insight into phone vs video use for Telehealth, the types of technology available, a technology demo, hardware and software requirements and the use cases for Telehealth in aged care, chronic disease management and indigenous health.

Learn the strategies and workflows around introducing telehealth into your practice.

In our marketing module, you will learn the marketing strategies to get practice team buy-in, marketing to your current patients and marketing to new patients. You will develop a telehealth marketing plan during a live workshop.

Telehealth Mastery Foundational Activity
(40 CPD Points / 6 PD Points)

Implementation of Telehealth into General Practice: Generate more patients, income and reclaim your personal time. 
This education is a CPD Accredited Activity under the RACGP CPD Program and ACRRM PDP.

Phenix Health is one of the company’s behind Telehealth Mastery. Phenix Health is a RACGP CPD Education Provider.

Accreditation Logos

Course Presenters

Gillian Alexis

Gillian Alexis

Educator for Phenix Health, RACGP CPD Education Provider

Ellie Bakker

Ellie Bakker

Healthcare Marketing, Splice Marketing

Jeanette Jifkins

Jeanette Jifkins

Principal Lawyer, Onyx Legal

Dr Andrew Baird

Dr Andrew Baird

GP at Elwood Family Clinic

Margaret Faux

Margaret Faux

Founder & Chief Executive Officer, Synapse Medical Billing

Frequently asked questions
about the Telehealth Mastery Foundation Activity

Telehealth Mastery is the leading telehealth education course for Australian GPs, accredited by the RACGP and the ACRRM. It will equip you to leverage the power of telehealth to benefit your patients, your team and your practice.

When you enrol in Telehealth Mastery, you gain access to 6 weeks of online training and a LinkedIn group where you can engage with like-minded peers. You’ll also receive a downloadable workbook to guide your learning and, when you complete the course, you’ll gain 40 CPD points from the RACGP or 6 PDP points with the ACRRM.

COVID-19 has rapidly accelerated the uptake of telehealth in Australia. It has changed the landscape of primary care and it’s here to stay.

As a GP, you need to know how to manage your business through changing times. That means learning how to make the most of telehealth’s opportunities while minimising medico-legal risks. It means integrating your telehealth service into your routine practice management. And it means using your telehealth service to attract and retain patients. 

Telehealth isn’t just convenient for your patients. Done well, it can help you develop a better work-life balance through remote working, a higher throughput of patients and more control over your schedule. 

Telehealth Mastery has two streams. 

The Foundational Course is our largest course designed to teach you everything you need to know to run a successful telehealth service. 

We highly recommend that you start here but we don’t mandate it because your learning is in your hands. 

Alongside the Foundational Course are smaller courses, created to teach you how to use telehealth for certain complex medical conditions. These will help you extend your service offerings and provide even greater value to your patients. 

Absolutely. The Foundational Course is worth 40 CPD points from the RACGP and 6 PDP points with the ACRRM. 

The Complex Medical Conditions mini-courses are each worth 3-5 CPD points from the RACGP and the ACRRM. 

You will need to complete all modules and lessons within the course, the breakout sessions and the quizzes to receive your CPD points. 

The Foundational Course is completed over 6 weeks. To graduate, you’ll need to complete each unit and attend 2 group webinars. 

We recommend you allocate 1 hour per week plus another 2 hours for the breakout sessions or webinars. Of course, if you prefer, you can do larger chunks of work over a shorter period of time.

The Complex Medical Conditions courses involve a shorter time commitment of approximately 3 hours per course

You’ll be learning from:

  • Gillian Alexis, CEO and founder of Phenix Health, an entrepreneur with a blended career of business and health research who has devoted several decades managing and developing virtual healthcare business, winning a few telemedicine awards along the way.

  • Ellie Bakker, CEO and co-founder of Splice Marketing, one of Australia’s fastest-growing and most dynamic health and medical marketing agencies, and Splice Consulting, which provides business advisory services to healthcare professionals keen to grow their practices.

How much does Telehealth Mastery Foundation Course cost? 

The Foundational Course costs $1,200 for 6 weeks’ worth of hands-on training and is worth 40 CPD points. 

How much do the Telehealth Mastery Complex Disease Management courses cost? 

Each Complex Medical Conditions course costs $350 and is worth 3-5 CPD points. 

When is payment due? 

When you enrol in the course, you’ll be taken straight to our payments page so you can finalise your payment before the course starts. Monthly payment plans are available.

Will I be charged taxes?

Yes, our course is registered for GST.

Yes, you can access our course from the RACGP course website. Just search for Telehealth and Category 1 and you will see our course appear titled – Implementation of Telehelth into General Practice. 

Alternatively, you can register via this website. 

Gillian Alexis, educator for RACGP explains the benefits of completing the Telehealth Mastery Foundation Activity as an online course.

Accredited Courses for General Practice

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